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Our return policy can be found on our Returns, Cancelations, and Exchanges Page, to get the full details, navigate over to that page. TL:DR If we made a mistake with your order, don’t panic, we’re committed to making it right! Just send us an email, and we'll handle the rest. If you made a mistake when placing an order, please request an exchange. The product(s) being return must be in good condition. If you're looking to make a return, the item must be in good condition, unworn, and you must cover the shipping charges. We will refund the total of your ordered item, minus shiping.

Our return/cancellation policy can be found on our Returns, Cancelations, and Exchanges Page, to get the full details, navigate over to that page. TL:DR Exchanges, cancellations, and refunds can be made within the order window and up to 4 days after it closes. After this period, no exchanges, refunds, or cancellations are allowed. Returns are only eligible for store credit. Creator Drops and all pre-order sales are made to order, after the window closes, we give all the details to our printer for fulfillment. We understand that things happen, if you decide to change your mind, you have 4 days after the window closes, after that, you can only get store credit for return your order, which must be unopened/unworn.

Yes you may. Orders can be changed, canceled and refunded if they haven’t been processed or shipped; cancellations must occur within 24 hours of purchase. If your order hasn't shipped, we'll make the adjustment. If it's not possible for any reason, you will be notified ahead of time. Our return/cancellation policy can be found on our Returns, Cancelations, and Exchanges Page, to get the full details, navigate over to that page.

Our shipping policy can be found on our Shipping Policy page, to get the full details, navigate over to that page. TL:DR In the event of a pre-order, or limited stock release, Boss Battles will inform you of the projected ship date. Places that will list the anticipated shipping window include but are not limited to: the product description, shipping confirmation emails, and messages by official Boss Battles channels. In the uncommon event of expected delays (high volume, weather, etc.), we will contact you via email with the next steps.

Great question. You should @ them on social and tell them to get in touch with us.